Welcome to reelestates.com video player instructions-
This site is a multimedia experience complete with audio & video content. In order to view this content your machine needs to be properly setup to efficiently see & hear the incredible video on this site.
Most PCs are setup for business applications but a simple procedure and setup is all that is needed to get you going.
We do recommend that you have at least the following equipment-
PC - Pentium 166 MHz, 16 megs of ram and at least 20 megs of hard disk space. 28.8k modem, Windows 95,98 or 2000
Mac- PowerPC, 16 megs of ram and 20 megs of hard disk space. 28.8k modem, System 8
We highly recommend a 56.6k modem or a DSL/Broadband connection.
Plug -ins -
A plug-in is a small program that improves the capabilities of your Web browser in a specific way. Downloading and installing a specific plug-in in your browser's plug-in folder gives you a specific feature, like the ability to listen to audio broadcasts (e.g. RealAudio) over the Web, see animated movies (with the Shockwave plug-in) or watch live action movies or live streaming webcast with QuickTime™.
How do you know what plug-ins you need? Well, when you get to a Web page and you see a big empty space that says, "This page requires that you have (name of some plug-in you don't have) installed," this is usually the first indication. Fortunately, plug-ins don't take too long to download and install, and once you have installed a plug-in, you'll be able to see all the stuff on sites that use it.
At this time this site prefers the QuickTime plug-in by Apple because of it's superior performance and resolution. Most computers have this plug-in pre-installed but some do not. We will guide step by step and assist you on a quick install. In addition, we support Windows Media Player which is pre-installed on all Windows 98 & 2000. This technology streams which makes the video stop & stutter unless you have a very fast connection like DSL.
AOL- sometimes requires a aol version of a plug-in for the aol software you are using. If you follow the instructions below and you experience some trouble try looking in the AOL Multimedia Showcase for the plug-ins you need, as well as demonstrations and examples of things that people are doing with plug-ins and other neat multimedia technologies. http://www.aol.com/nethelp/www/webplugins.html
Quicktime™ Test -
1. If your browser is set up properly you should have already seen the video above. If you see the image, Great! You are ready to go luxury home shopping... close this window and proceed to "Search" on the main window.
2. If you don't see the video...
No problem. We will quickly download and install the free plug-in and you will be prepared to see the incredible video on this site as well as the thousands of websites that use Quicktime™ video on the Internet.
3. Select the icon below -
4. Enter your name & e-mail and select your platform, Windows or Mac. Choose the "Minimum install".... that's all that is needed.
5. The software will download... this may take several minutes but its worth the wait.
6. You will be asked by windows if you want to save on your disk... press yes and save to your main internal drive where you can easily find it.
7. Once finished with the download quit your browser & find the QuickTime icon on your main drive. Double click the icon and install as per the instructions.
8. The installer will do the job and advise you when finished.
9. Now, you are ready to go!
WebTour Instructions -
1. Search - Go to the Search window and select the criteria for which you want to search. Please select a city or county as a minimum. Hit the "submit button".
2. Select - The results will be listed. Scroll and find the property you like. Select the photo and you will be taken to the "Property Listing".
3. Video Player - At the top of the page you will find the "Video Player". If you have installed the QuickTime plug-in select the WebTour™/Quicktime and a window will pop up and begin to download. If you prefer Windows Media Player select the "MediaPlayer" version.
4. Download - The download can take a couple of minutes if you have a slow connection. Please be patient its well worth it... read the listing info provided and when you reach the bottom of the page your video usually starts to play.
Please Note- After 10-30 seconds you can already play or scroll the front of the house and the living room.
Download times -
T-1 = 10 seconds, DSL = 10-20 seconds, 56K modem 2 minutes, 28.8k = 4 minutes
Trouble Shooting -
1. Video Player Window Disappears - Sometimes in Windows the Video Player window disappears when you continue to browse. It is because your browser window moved forward.... Simply, move the main window to the side or minimize it. It's sitting right behind your main window. You can also just ignore the Video Player until you hear the music playing then you can minimize your main window.
2. No Sound - Make sure the volume is up(Speaker icon on the left) on the QuickTime Player and on your computer. If that does not work go to the Control Panels and select "Multimedia settings" and select the correct sound driver in the audio settings window.
3. Errors - If QuickTime was pre-installed and your computer gives you erroneous errors when trying to play a movie you should download the latest version of the plug-in. If you have the latest version but your system is early Windows 95 or you have an older browser version you may need to upgrade.
4. Technical support - If you need help, call us at 305/858-7335 Ext. 203 or e-mail us at support@reelestates.com we will gladly help for free!
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